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Client Safe Alert Service


ClientSafe Alerts are used where a client could be at risk if a visit is not made at the scheduled time. An alert is triggered and sent to our offices or out of hours service if a care worker has not arrived at the client's home after a pre-determined period (e.g. 15 minutes). This allows us to take swift action and ensure vital visits are not missed. 

The alert threshold can be configured depending on the needs of the client and provide great peace of mind for clients and their relatives. If you would like to know more about this service or if you would like this service activated for you or a relative please contact your local office



You can contact us by telephone or by email:

01373 823105 or 01458 832692


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Lifeline Homecare is always looking for committed, high-quality staff.

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Homecare leaflet

Lifeline Homecare's new leaflet can be downloaded and printed out for your convenience.

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Some frequently asked questions that we get from people about our homecare services.

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